FAQs
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I aim to ship out all orders within 7 working days. Stickers and small letter sized parcels are sent out Royal Mail 2nd Class, while parcels are sent out via Evri.
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I offer shipping to the UK, US, Canada and Australia. Please note that I am not responsible for any customs charges to these countries.
Unfortunately I can no longer ship to the EU and NI due to EU regulations.
If you are in another country and would like to buy something, please get in touch and I’ll look at shipping for that country.
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I am happy to accept returns for standard items as long as they are unused and in their original condition. The buyer is responsible for postage costs.
For custom or personalised items, I do not accept returns unless they are damaged.
If you’re unhappy with anything you’ve bought, please email info@wonkypaperco.com within 14 days of receiving your product to arrange a return.
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All products are designed by myself, and most are completely made by hand.
A select few prints, stickers and guided journals have been printed professionally - if this is the case it will say so on the product listing.
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I do offer bespoke notebooks and planners, both for individuals and for large orders.
Please get in touch by emailing info@wonkypaperco.com if you would like custom products made.
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I use sustainably sourced paper in my notebooks. I save any scrap materials to make smaller notebooks or to use as packaging.
I also use second hand fabrics to make some of my notebooks.
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I use a variety of bookbinding methods, including double fan binding, perfect binding, Japanese stab binding, and pamphlet stitch binding.
I choose techniques which are durable but not too time consuming so that I can keep my products affordable.